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Asian J Beauty Cosmetol
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Asian Journal of Beauty and Cosmetology
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The Effects of Beauty Service Industry Employees’ Job Satisfaction on Perception of Service Quality by Customers
Young-Joo Lee, Jae-Chyul Lee, Jae-Kook Lim
Kor J Aesthet Cosmetol.
2012;10(1):79-90.
Influence of Employees' Job Satisfaction and
Service Commitment
upon Customers' Service Quality Perception and Customer Behavior - Use dyadic data in beauty service business -
Young-Joo Lee, Jae-Chyul Lee
1
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