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Kor J Aesthet Cosmetol > Volume 10(1); 2012 > Article
Kor J Aesthet Cosmetol 2012;10(1): 69-78.
피부과에 근무하는 메디컬스킨케어 에스테티션의 근무현황
이혜영, 이경애
The Occupational Conditions of Medical Skincare Estheticians Working in the Dermatology Clinics
Hae Young Lee, Kyung Ae Lee
ABSTRACT
The purpose of this study is to investigate the working conditions of estheticians engaged in the medical skincare which is rapidly developing with a growth of cosmetic medicine, and explore their talents as a professional by finding items for improving job performance in the medical skincare. For this goal, a survey was conducted targeting on 250 estheticians working in the dermatology of which main focus is the medical skincare located in Seoul and Gyeonggi-do province, from April 25 to May 25 in 2011. As a result, the new employees’ preference turned out to be a related career, while their hardest and most difficult job task was the customer counseling and complaint treatment. Also, the customer counseling was repeatedly emphasized as the most necessary expertise and educational contents for the work. As for the special management, it was the acne skin, while the opposite case was allergic skin, which implied the necessity of adopting professional alternatives. It turned out that the person in charge of medical care intervened in the project of new program, work directions, product selection and the like, so the role of estheticians was heavy. According to this study, the new development of overall education is needed for the improvement of work performance as to the new professional field of medicalskincare, and it needs to be more systematic and concrete in further study or plans.
Key words: Medical skincare, Aesthetician, Customer counseling, Dermatology, Cosmetics
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