The Effect of Relationship Benefits on Relationship Commitment and Customer Loyalty in the Beauty Service Industry
Asian Journal of Beauty and Cosmetology. 2023;21(2):323-334 
Mediating Effects of Organizational Commitment on the Relationship between Beauty Industry Managers’ Leadership and Customer Orientation
Asian Journal of Beauty and Cosmetology. 2018;16(2):255-265
The Mediating Effect of Job Satisfaction on the Relationship between Internal Marketing and the Customer Orientation of Employees in the Beauty Service Industry
Asian Journal of Beauty and Cosmetology. 2018;16(4):555-567
The Effect of Service Quality, Banking Digitalization, and Customer Relationship Management (CRM) on Customer Loyalty
Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship. 2022;12(1):303
Mediating Effect of Perceived Value on the Relationship between Brand Image and Customer Loyalty of Hair Salon
Asian Journal of Beauty and Cosmetology. 2021;19(3):343-354
How Relationship Age Moderates Loyalty Formation
Journal of Service Research. 2008;11(2):142-160
Modeling customer portfolios in competitive B2B service markets to evaluate the relationship between loyalty and customer attractiveness
. 2023;
The Mediation Effect of Customer Satisfaction on the Relationship Between Service Quality and Customer Loyalty
Timor Leste Journal of Business and Management. 2020;2:56-65
Pengaruh Brand Image, Service Quality, dan Customer Relationship Management Terhadap Customer Loyalty
Jurnal Manajemen Bisnis dan Kewirausahaan. 2019;3(5):56
THE EFFECT OF SERVICE QUALITY, CUSTOMER RELATIONSHIP MARKETING, AND BRAND IMAGE ON CUSTOMER LOYALTY AND CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE
Dinasti International Journal of Economics, Finance & Accounting. 2021;1(6):1048-1059