Study to Examine the Relations Between Job Stress and Working Behavior on Estheticians

Kim, Moon-joo; Kim, Moon-joo

Kor J Aesthet Cosmetol > Volume 7(2); 2009 > Article

Kor J Aesthet Cosmetol 2009;7(2): 1-10.

피부미용사들의 직무 스트레스와 제요인과의 관련성에 관한 연구

김문주

Study to Examine the Relations Between Job Stress and Working Behavior on Estheticians

Moon-joo Kim

ABSTRACT

This study was investigated the relations between job stress and working behavior. The subjects were 253 estheticians(152 big&medium skin care salon's estheticians, 101 small skin care salon's estheticians). The major finding of the present study included that (1) most estheticians were representatives experienced a high degree of stress from the salary, customers, and working support factors. Furthermore, estheticians were representatives affiliated with the big&medium skin care salon's estheticians experienced greater stress, especially role overloads, relationships with the clients than the other estheticians. However, estheticians were working at the big&medium skin care salon received higher social support from their estheticians and/or co-workers. They also revealed higher psychological tensions(depression,hostility) as well as somatic tension. An attempt was made to propose a model regarding the relations between job stress and stress related variables, and examine the goodness of fit between theoretical model and empirical data by the method of covariance structure analysis. The result of this analysis revealed that the proposed model was supported by a variety of indicators. More specifically, 8 paths out of 12 paths were confirmed, although 4 paths were unconfirmed among 12 paths. Moreover, intention to turn over and collectivism/individualism variables were newly included in the present study, and 3 paths out of the newly proposed 5 paths were confirmed in the proposed direction, interestingly enough, there was one newly confirmed path which has been unconfirmed in previous studies, and another newly confirmed path which was shown to be the opposite direction in previous studies. The present findings suggested that additional field research be conducted to examine theoretical model proposed in the present study,and limitations for the present study were discussed.

Key words: Job, Stress, Working behavior, Esthetician